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Testimonials- CLICK HERE to comment about your experience dealing with AmericanMadeExotics.com or read what others had to say about theirs!

10/6/2010

55 Comments

 
Here at American Made Exotics, we strive for every transaction to end with a satisfied customer leaving with a quality animal.  Please feel free to post your comments on our service here so we may better serve you and others in the future. 

Thank you,
Matt Shifflett
AmericanMadeExotics.com
55 Comments
Michelle George
10/18/2010 01:16:52 pm

I am happy to post about my wonderful experience with Matt! I saw one of his snakes on Fauna and asked a few questions. He responded quickly and answered all of my questions and then some. Being a newbie to the snake world he guided me through some basics about care and breeding. He even helped me with some of my current snakes I was having feeding trouble with.I ended up purchasing 5 snakes from him and was not disappointed in any of them! The female pastel was even more amazing than her pictures and they all ate the first week here! His enthusiasm for breeding quality ball pythons is evident and contagious. I would not hesitate to purchase from him again or to reccomend him to others. In fact, I am currently in the middle of making my second purchase of snakes from Matt and I know I will be equally thrilled with my purchases. Thanks again!

Reply
Sandra link
12/1/2013 09:53:31 pm

Thanks for your valuable comment Michelle.. I appreciate it :)

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dresses 2015 link
9/17/2015 11:25:05 pm

You know your projects stand out of the herd. There is something special about them. It seems to me all of them are really brilliant!

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Kevin Gilbert KG Constrictors link
1/22/2022 05:13:17 pm

I purchased a couple of Ball Pythons from Matt via Morph Market and couldn't be happier. In September of 2021 I added a female Clown Pastel Het Pied and a female Pied het Clown.
They are both eating frozen - thawed rodents and are packing on the weight. The experience with American Made was awesome! Excellent communication and professional shipping. I will be back for more ball pythons for sure!
Thanks again to Matt you Rock!

Reply
Clarence Payne III
10/26/2010 10:13:54 am

I was in talks with Matt Shifflet for a week or so on Leopard Geckos That he had available. We met up at the Richmond Reptile Expo where I purchased 2 Leopard Geckos from him. I can more than say Im happy with the purchase as Im just getting into Leopard Gecko's Matt was a great help with helping me out I can say I will be doing business again with Matt in the future. You CAN NOT go wrong Great prices amazing customer service with out a doubt a stand up guy in the reptile community

Reply
Jeff Burr
10/27/2010 09:02:38 am

I ordered 2 Ballpythons from American Made Exotics couldn't be happier with them. The Pinstripe Ball is Awesome looking. Both snakes are healthy and settling in well. Matt was very professional is very professional and answers any questions in a timely manner. I won't hesitate to give them more business in the future.
Thanks alot Matt.

Reply
Jeff Burr
12/9/2010 05:48:26 am

I ordered 2 more snakes from Matt after the excellent experience I had the first time dealing with them. The 2 Spider Balls arrived in perfect condition - healthy and very attractive. Thanks for another excellent experience Matt

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Samer Abdallah
1/5/2011 05:26:23 am

Where do I begin? I spent the last 2 months looking for a place to buy a leopard gecko. Petsmart and Petco had a few but many were malnourished and sick looking. I only trusted buying a gecko from breeders themselves. I stumbled upon Matt's geckos at a reptile expo in manassas, VA. All his geckos were healthy, active, and all around amazing! I asked for his card saving it for future use and im glad i did. The BEST customer service I have ever had the pleasure of working with by far! Matt not only knows a great deal about what he's selling, but he actually wants his customers to buy the pet theyre looking for. I told him exactly what I was looking for in a gecko and he matched me with the perfect juvenile female gecko. Pricing was very reasonable (compared to other sites that rip you off) and the gecko was shipped the next day! I am highly impressed with his attitude towards business and I WILL be a returning customer. Thanks for everything Matt! I certainly appreciate all your help and pairing me with a gorgeous leopard gecko!

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Thai
1/11/2011 03:58:39 pm

I bought 2 very nice leopard geckos from Matt they are the most colorful leopard gecko I ever got ..what a nice guy…he also include some live mealworms with them I happy that I don’t have to run to store to get food for them it probably lasts them 2 to 3 days. Oh the package was nicely packed and the geckos are in a secure cup or box with warm heat pack. I might get a few more geckos from him in the future. Thanks for the cool geckos

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Dave Nielsen
4/13/2011 02:49:45 pm

I have been dealing with Matt for the last couple of months. Back in Feb. I was on Kingsnake.com and came across his ad. The female spider he had listed was just beautiful, I set up to purchase her and we got squared away. But I was just amazed when she got home here, she will be a wonderful breeder for me in the future,absolutely gorgeous. I will check out Matt's ads in the future. Thanks again Matt, Dave.

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Stephanie Broadhurst
5/10/2011 05:30:04 am

We purchased a Male Bumblebee from Matt yesterday and I have to say that I am more than satisfied with our new little guy and how smoothly everything transpired. The pictures did our new baby no justice and I fell in love all over again as soon as I saw him. I am looking forward to the projects we have lined up for him when he is ready to breed. Thanks so much Matt for making this happen. We will look forward to working with you again!!

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Ginger
8/18/2011 09:07:08 am

Great customer service starts before the sale, & y'all absolutely provide it!!! Thanks for putting up with me throughout this process! :)

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Jeff Burr
10/6/2011 06:22:51 am

I was very happy with my earlier Ball Python purchases form Matt and decided to order some more from him this season. I received an awesome Male Bumblebee and Pastave and a female Spider. They all arrived very healthy and active.
Another fine group of snakes from American Made Exotics!!!
I am looking foward to buying more from them very soon.

Reply
Kirsten High
11/14/2011 07:21:11 am

I bought a beautiful male bumblebee from Matt at the first Route 10 reptile show this summer. I was very happy to purchase a snake from someone like Matt who takes pride in what he does. He not only answered all my questions, but gave me a print out of the snakes feeding and shed history from birth. This made me feel more comfortable with my purchase. Matt spoke to me about his husbandry practices and I really admired how much care he puts into each and every snake. When the show came up again this past Sunday, I knew if Matt was there I wanted to get another snake. He helped me with two more purchases and even gave me ideas and pointers on setting up my own incubator. I knew the snake I was getting was going to be in the best health possible. Xavier was also great and I was able to get a snake from him as well. Thank you Matt for all your help and I look forward to getting more snakes from you in the future.

Kirsten and Bryan High

Reply
Mike Portnoy
11/22/2011 07:52:22 pm

I purchased a Pastave male from Matt a couple of weeks ago... It is an absolutely gorgeous animal. I am a very picky individual, particularly when it comes to snakes. I spent weeks scouring the web, and other breeders for a Pastave, before I found the one he had for sale. His quality is unsurpassed. It is also easy to tell that he was well cared for. Great eater, and good weight for his age and size. The great snake aside, the experience was also fantastic. Matt is a wonderful person to work with. He took the time to answer my numerous questions. Worked with me on a shipping date that was best for me. Even after the snake was delivered, he took the time to follow up and make sure he was okay, and there were no issues. He paid attention to even the minor things... The snake was packaged extremely well, above and beyond what would have been needed for safe transport. On top of that, the info chart he provided was superb. Feeding and shed dates. Lineage. Pictures of the sire and dam. Pictures of the mating lock. Picture of the dam on the eggs. Absolutely amazing.

I have nothing but good things to say about my experience, and I would not hesitate to purchase from him again.

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John Belisario
1/10/2012 09:15:51 am

Matt you are a top notch breeder very professional,great experience. I plan on purchasing more ball pythons from you.can't wait for this seasons breedings.Good luck with setting up your business in your new home.

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Stephen Middick
2/28/2012 03:13:23 am

I just received my first Bumblebee BP from Matt! Excellent transaction and he was very patient with me and ALWAYS quick to respond! The snake is FLAWLESS and has been well taken care of! I WILL purchase from Matt in the future!

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David Dunnock link
3/29/2012 04:01:54 pm

Just bought a Sterling from Matt! Not only was he very cordial and informative he showed that he had the utmost care for his animals. I would definitely do business with him again! Thank you Matt!

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Jeff Burr
4/25/2012 01:21:54 am

I have purchased several Ball Pythons from Matt over the last few years. They are always of excellent quality and Matt always offers excellent service.
Now whenever I am looking for a new snake for my Collection Matt is the first persom I contact to see what wonderful BP's he has available.
Thanks alot Matt

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Brett Eaton
6/12/2012 01:13:11 pm

I bought three leopard geckos off of Matt, and can't even being to explain how beautiful they all are! I've been dealing with reptiles for years and I am still amazed at Matt's quality, not only for the animals, but for the service as well. He is very reasonable on price and even sent food with them! I started with three leopard geckos from Matt and I plan on getting more off of him in the future, including some of those beautiful ball pythons. If your looking for quality all around then you sould definitly talk to Matt.
Thanks again for everything, and I can't wait to do more busniess in the future!

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Fran Thomas
7/14/2012 09:29:37 am

Matt Shifflett breeds high quality animals. He is an honest breeder and is fair in his pricing. His webside is far superier to other breeders due to all the details he gives you, (which is an example of his integrity & quality) necessary when purchasing an animal. I highly recommend him. You will always get a healthy, beautiful animal with Matt.

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Brett Eaton
1/18/2013 09:36:01 am

I have bought many animals off Matt and have been more than satisfied!!!!! Every animal has been absolutely perfect from the snakes to the Leopard geckos!! I am already talking to Matt about another purchase and will be looking forward to many more purchases hopefully in the near future! Thank you again Matt for not just the awesome animals but all the advice and help you have taken the time to give!!!

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Brett Eaton
8/20/2013 09:39:01 am

I just got another amazing ball python off Matt I have bought 8 snakes now 9 and 5 geckos and plan on getting more! Everytime I have ever asked Matt about anything he is extremely quick to respond and is one of the most helpfull people I've dealt with in the reptile world!! Thank you again Matt for everything and I will be talking to you hopefully again soon!!

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Brett Eaton
12/22/2013 01:35:43 pm

Just got two female vanilla ball pythons from Matt they are amazing and I'm super happy with both of them!!! Thank you again Matt for two more amazing snakes can't wait to get some more!!!!

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Jayme
2/20/2014 07:25:28 am

I purchased a Cinnamon Sugar Spider ball python from Matt during his sale this winter (2013-2014) and it was a GREAT transaction. He kept in touch with me the whole time, answered all of my questions, and it was honestly obvious that he cares very much about the reptiles he breeds. She and the other snake my roommate bought (an enchi spider) arrived boxed perfectly and in great condition. My experience with babies has been that they tend to be bitey and a bit shy; not this girl so far - in the time it took me to get her out of the bag and put her into her new home, she was already uncurled and checking me out. And two days later, she ate with zeal. Color me impressed; will definitely buy from AME again.

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Wrede Greeson
7/18/2014 03:19:36 am

I just got my new baby girl, well not really a baby anymore thanks to Matt! I got a new leopard pastel (poss Mojave, lol, jury is sill out) from Matt and what a wonderful buying experience it was. Matt was extremely flexible on his payment plan and kept me updated thru out the process, also sending pictures of my girl. Once it was time to ship, he cordinated it be held at Fed Ex air conditioned location so I could pick up safe and sound. She arrived in perfect condition and let me tell you, she is a stunner. I will be a return customer and look forward to another snake from Matt. You can't get a better transaction than American Made Exotics. Integrity, Quality, and trustworthy to list a few things I think about Matt and his operation.

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Lloyd Clark
7/18/2014 04:09:41 pm

Thanks Matt for two GREAT ball pythons and the 1st Class customer service! Both animals arrived here safe and sound. I appreciate the knowledge and concern Matt showed when it came down to shipping the animals when the temps are extremely hot. They adjusted pretty fast and are eating really good. Thanks again, and look forward to doing business with you in the future!
Lloyd Clark

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Eric Rhetta
8/6/2014 08:00:33 am

Matt is a great communicator. The girl I just received from her is beautiful and healthy after a cross country plane ride. Amazing animal from a great person to do business with. I will be a repeat customer.

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Joseph Smith
8/8/2014 12:39:31 am

I've purchased four of the most beautiful Ball Pythons from Matt in the last two months. Great snakes, great customer service!!! It was a pleasure doing business with Matt, I'm sure I'll be purchasing more snakes from AME in the future.

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Brian D.
9/25/2014 09:24:01 am

I picked up a couple real stunners from Matt! A parodox Bumble Belly and a Champagne Pastel. There was a buy one get one half price sale going on so I could not resist. Matt was great to work with. He double checked the sexes for me and found that the original Champagne Pastel I wanted was actually a male. His diligence saved me a lot of trouble. He also went out of his way to get them delivered on time even though FedEx messed up. I was totally cool with getting them later but he insisted on making good with his word. All my emails were answered articulately abd in a timely fashion. I'll definitely be purchasing more BP's from Matt in the future. 5 stars!

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Sarah
3/26/2015 05:35:07 am

I got 6 amazing beautiful ball pythons from Matt and Alyson, They went above and beyond for me and my kids. I will def be back for more I will def come to them before any other breeder again. They are wonderful people and make this hobby fun. Very very happy with my snakes that I bought for them. Totally love these guys!!! Thanks again Matt and Alyson!!!

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Jan Griffiths
5/1/2015 12:56:25 pm

I recently purchased a Champagne Pastel male from Matt, and he is absolutely superb!! His pics on the website did not do him justice; he is so beautiful. Matt also has great customer service and communication. I will be definitely get more snakes from him in the future. My snake is an awesome eater also. I just upsized his prey for him, and he took it with gusto. Thanks again Matt for an excellent snake, and service. Have a great season. Regards, Jan Griffiths and "Maxwell".

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Matthew Allen-Meyer
7/16/2015 10:35:07 am

Thanks for the Pastel 100% het Pied male you provided me with on the 15th of this month.. have to save up a lil but would LOVE a Mojave female for him to mate with besides the Het piebald female i already own.. two thumbs up AME...

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Doug Paige
7/24/2015 02:41:07 pm

Thanks again Matt. Your expertise and service were outstanding! We received a beautiful, healthy Butter BP hatchling on 7/23/15. We will definately be doing business with you again in the future.

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Derek Glidewell
8/19/2015 03:15:57 am

I wanna give it up to both Matt and Aylson!!! I first met them at the Columbia repticon show and spoke a bit on leopard geckos, and who do I see first thing at the concord show? Matt and Aylson, and again found myself sittin there talking I even purchased 3 gorgeous leopard gecko females!!! The customer service is just a nice as his animals. Really looking forward to doing more business with AME.

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Nathan U.
8/27/2015 07:32:41 am

I just received my new Mojave Bumblebee girl and could not be more pleased. She is absolutely stunning and no photo could ever do her justice. She appears to be a very healthy animal and seems to have a nice disposition. I could not have asked AME for a smoother transaction. Matt was very accommodating, responding to my questions very promptly and providing me with any photos I requested. I cannot say enough about the level of customer service that Matt provided. It shows me that he takes great pride in his animals and their well being, as well as the customer experience as a whole. Matt went above and beyond to make this purchase a delightful experience! I will without a doubt go to Matt at AME for my next Ball Python acquisition. Thanks so much Matt!

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Stephen
9/16/2015 11:39:40 pm

I purchased a ball python from Matt and the transaction went so smooth I bought another one from him a few months later. Both transactions went great and Matt answered every question and went out of his way to make the transactions go great. Both snakes arrived packaged perfectly and are everything he described. I will definitly do business with him again and I would not hesitate to recommend him.

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Jeff Burr
9/23/2015 02:55:58 pm

I just purchased a "Special" Ball Python and 3 Leopard Geckos from Matt and I am very happy with them as always. I have purchased several animals from Matt over the last few years and they are always of excellent quality and his service is second-to-none. Thanks for another awesome experience and more top-notch animals.

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Kerry Lenard
10/5/2015 04:51:37 am

I'm a first time purchaser with American Made Exotics. I decided to give this breeder a shot based only upon initial impression from what's viewable on the website. I'm posting to say Matt is an awesome guy to deal with, knowledgable, caring about his customers, and very prompt and thorough in any responses to questions. I purchased one female butter ball python, and Matt worked with me to find which day of the week was best for me to receive my new girl, and followed through on my request with no hiccups. My animal was boxed with what I could tell was a great deal of care and showed up on my doorstep alive and well, with no parasites or sickness, and a very fat and healthy snake with easy to see great genetics. I was overall more happy dealing with Matt than I have been with any breeder I'd dealt with in the past, and I'll most definitely recommend his business to anyone I know, as well as come back for any future purchases.

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Leanne Berndt
11/5/2015 05:39:24 pm

I am now the proud owner of a stunning male Chocolate Mojave ball python. Matt is professional, prompt, and trustworthy. He encourages questions and was completely honest about his snakes health, feeding, and temperament. My snake arrived healthy and alert and immediately started exploring. He is even more stunning than his picture and very friendly. Matt really cares for his snakes AND his customers, he worked with us on a safe day to ship and receive our boy. There is no doubt that Matt is an expert in his field and passionate about his snakes. I would recommend no other breeder than Matt. Thank you again Matt for your dedication and expertise!

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Crystal Maddox
11/12/2015 02:02:51 pm

Best people I've deal with involving snakes, very friendly and accommodating. Beautiful animals and good quality. Everything you ask in an exotic reptile breeder and seller.

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Clara Rae
1/12/2016 12:25:20 pm

Great people to deal with. I purchased a beautiful Sterling Female and she was more than I expected. I also own a pied, pewter, and het. albino and she has, by far, been the healthiest and most beautiful snake I have received from a breeder. She is a bit of a hisser but despite that, she has an amazingly even temperament and such a healthy appetite. Ten out of ten would recommend and do! I am constantly on the site contemplating another purchase or three.

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M. Choe
3/10/2016 01:46:19 pm

First off, Matt and Alyson are so friendly, kind and helpful. Incredible customer care. I won't be using any other breeder after this positive experience :-) And now the pythons...'m absolutely amazed at our new girls. My Butterball, from another breeder, was scared to death and thought he was going to die when he arrived, but these two... No fear. Just a little caution mixed with awe, bafflement and a ton of curiosity.I can tell that they've been handled a lot and cared for! We're so impressed! I've already recommended you to a few friends who are thinking of adopting :-) Thanks for the joy!

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Jayme Schronski
3/23/2016 09:46:13 pm

I've known Matt for a few years now, since I purchased my female Cinnamon Sugar Spider from him, and since then I've been a return customer gladly. Matt has always done right by me, from giving me very good deals on animals I'm interested in to helping me to build an incubator and answering my dumb questions at weirdo hours of the morning when, by all accounts, he probably should've been sleeping.

I can't recommend him enough. Every animal I've ever gotten from him has been stunning, packaged flawlessly, and exactly as described. A picture is worth a thousand words: meet some of my new kids who arrived today. I regret none of my choices and will definitely buy from Matt again.

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Jeff Burr
8/25/2016 11:42:10 am

I just keep buying from Matt and he never disappoints. Received a gorgeous pied and handsome Ghi Mojave Ball Python and couldn't be happier. Thanks so much Matt!!

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Pablo de los Rios
10/24/2016 09:56:38 am

I needed to write this and let future customers know THIS is the place to purchase Ball pythons and Matt IS THE GUY to work with!!!.. Im new to snakes in general and ive always been very freaked out about them, but something happened when i visited a zoo, here, in Austin. For the very first time i pet a snake and it was a Burmese albino python. After i touched it, like my fears became insignificant. I left the zoo that day with the intentions of researching on what snake i should get as a pet snake, since i have kids, i wanted to make sure it was the right one. So, i decided on a Ball python. I purchased my first at an exotic pet store, here, in Austin and took Charlie with me home. It was very nerve racking at first but i got confident in handling him since he was very and still is very docile. Since i experienced my first python and it was a lesser, i decided to buy another python and thats when i found Matt! I was sooo amazed on the customer service i received from Matt!! He is really a genuine person and a kind dude!! He answered all my questions and also educated me since new to snakes. It really was an amazing experience the purchase with Matt. But, let me say something first. My initial purchase was for a Pied and since i wanted to learn to breed and get into this hobby, Matt recommended me another Morph so i can breed and even though i purchased the first pied, he changed the order and gave me a refund, since the pied was little more expensive than the banana i bought. SO, no other breeder would have done that since all sales are final!! BUT NOT MATT!!!! After a few days having both snakes, and after feeding my first python, out of nowhere i became freaked out about them and was deciding to re-home both baby pythons!! Matt came into the rescue and he took his time out of his personal / family time ( Weekend) to reply back to my text messages and calm me down and to assure me that everything was going to be fine and to not worry if the babies end up striking. He said to not let the fear of something that might even ever happen ruin the opportunity to enjoy this beautiful animal that not so many people have the opportunity to enjoy. Matt, put me at ease one more time and today, im more confident with my snakes!! Matt is an awesome guy and a true lover for reptiles. I havent seen any other breeder do what Matt did for me. He showed me that he is not here for the numbers but for actually making a difference in someones life! Please reach out to Matt first, before reaching out to any breeder. YOU WONT REGRET IT!

Thanks soo much again Matt and sorry for the inconveniences!!!!!

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David
2/28/2017 04:07:26 pm

Great customer service and highly knowledgeable about the animals they breed and sell. Too many times I have called a reptile seller for information only to find I know more from a basic google search than they do as a vendor. Absolutely not the case with American made exotics. They aboslutely know their stuff. I will be buying all my Sand boas from them in the future.

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kristen maksuta
4/14/2017 11:50:45 am

I bought a sand boa. Made a reasonable offer and he agreed it was reasonable. Sent an invoice. Paid it. Boa packed for shipment that same day. From the start of this conversation to him packing it up for next day delivery, less than an hour via fauna classifieds pm. And, i mean, it was ordered Thursday and shipped same day (i inquired early enough, just fyi). Next day, pick it up from hub, and it is VERY safely packed, no chance of escape or injury from this packing. Anyway, yeah, I couldn't believe how well, quickly, and easy this transaction was. I have zero qualms doing future business based on this transaction.

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Anthony
6/15/2017 07:25:38 pm

Matt and I exchanged over 2 dozen emails about the particular sand boa I was interested in. He always responded immediately and even sent a video. She arrived in perfect health and exactly as promised. She has never hesitated to take thawed mice, and is a dream to handle. I am extremely happy with here. I am very impressed that Matt put so much time and effort into the sale of a relatively inexpensive animal. I never got the impression he was In it for the money, and was confident that if the snake was not right for me Matt would say so. If you see an animal for sale that you are interested in, do not hesitate to inquire.

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Emily
9/4/2018 07:39:43 pm

I just wanted to say thanks to American Made Exotics for the awesome little male champagne ball python I ordered a few weeks ago. He’s super friendly and a great eater. Love him to bits. Will definitely recommend to anyone for quality reptiles and will definitely come again to buy another from you.
Best,
Emily and Jasper the ball python 🐍

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Heather
9/28/2018 02:25:24 pm

Awesome, to deal with. Took the time to respond to all of my questions promptly. Extremely happy with my purchase and can say that AME takes pride in their animals 😊

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Mara link
1/17/2019 06:15:51 pm

Purchased a beautiful Lavender Albino male BP from Matt over a year ago and he's as healthy and happy as can be. Has never once refused a meal or anything. Thank you for providing such a wonderful animal!

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Luke
3/1/2020 09:54:31 pm

I purchased a GHI Mojave female bp from Matt about 2 weeks ago. Matt worked with me and kept in contact for those 2 weeks before I was able to drive up to meet for a pick-up. He was extremely helpful throughout the entire process and even answered some additional questions I had about breeding, racks and IDing another of my snakes. I most definitely will be looking his way first for any and all future bp purchases.

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Tabitha and Josh
4/16/2020 12:59:05 pm

I've wanted another Ball Python for a long time, and AME had such a great selection and wonderful reviews that I just had to give them a try. The contact and helpfulness is so worth it. Haven't received the snake yet due to weather in my area, but I can just tell that he will be a great addition to our home :)

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Richard
9/23/2022 01:11:12 pm

Matt was amazing. He was incredibly patient with a newbie and our new snake is fantastic. He switched to FT in the first try and ate his first meal 24 hours after he arrived. My daughter and I are incredibly happy with our purchase, two thumbs up all around!

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